The customer app that brings cars back to your garage
Torq'd comes with a free motorist app for your customers. It quietly does your retention for you — automatic reminders, in-app payments, reviews and one-tap rebooking — so more work comes back to your bays without you chasing it.
In short: The Torq'd customer app is a free app your customers download that keeps them connected to your garage. It sends them automatic MOT, service and tax reminders, lets them pay your invoices by card in-app, leave you a review, see their service history, and rebook in a tap. Every one of those is repeat revenue and retention you'd otherwise chase manually. It's included free with Torq'd and launching soon.
What it does for your garage
The app is designed around one goal: turning a one-off visit into a customer who keeps coming back to you.
Automatic reminders bring cars back
MOT, service and tax reminders fire automatically from the vehicle's data — straight to the customer's phone, branded as your garage. No postcards, no manual texts.
→ More rebooked MOTs & servicesCustomers pay you in-app
Send an invoice from Torq'd and it appears in their app for secure card payment. Money hits your account, the invoice marks itself paid. No card machine, no chasing.
→ Faster payment, less adminReviews after every visit
Prompt happy customers for a review at exactly the right moment — just after the job's done — building the reputation that wins your next customer.
→ Stronger local reputationOne-tap rebooking
When a reminder lands, the customer rebooks with you in a couple of taps — no phone tag, no "I'll call later" that never happens.
→ Fewer lost bookingsTheir service history — with you
Customers see the full record of the work your garage has done, including health-check reports with photos. It anchors them to your workshop as their trusted garage.
→ Loyalty & trustFewer no-shows
Confirmations and reminders reach customers where they actually look — their phone — cutting the empty-bay no-shows that quietly cost you money every week.
→ Protected bay timeWhy it works: it's the customer's app, branded as your garage
Most "customer portals" are an afterthought a customer opens once and forgets. Torq'd is different: it's a genuinely useful everyday motorist app — reminders, fuel finder, EV charging, parking, a digital glovebox, recall and wet-belt checks — so your customers keep it on their phone. And because their garage relationship lives inside it, you're the garage they think of when something needs doing. You get the retention; they get a great free app.
Common questions from garages
Does it cost my garage anything?
No — it's included free with your Torq'd subscription, with no per-customer fee. Card payments use standard Stripe processing fees; everything else is included.
Do my customers have to use it for Torq'd to work?
Not at all. Torq'd runs your whole workshop with or without it. The app is a bonus retention channel for customers who choose to download it and link to your garage.
How do payments reach me?
Invoices you raise in Torq'd appear in the customer's app for secure card payment. Funds settle to your garage's account and the invoice is reconciled automatically.
When can my customers get it?
The app is launching soon on the App Store and Google Play. It'll be free and included with Torq'd — we'll let you know the moment it's live.
Get set up now — the app lands into a garage that's ready
Start your free month of Torq'd today. When the customer app launches, your workshop, your reminders and your invoicing are already in place to put it to work from day one.
Customer app coming soon to iOS & Android · Included free with Torq'd