WhatsApp messaging. Customers actually read.
Stop sending emails nobody opens. WhatsApp booking confirmations, appointment reminders and job updates get 98% open rates. Your customers are already on WhatsApp — meet them there.
Booking confirmations
Instant WhatsApp confirmation when customers book online. Professional and immediate.
Appointment reminders
Automated reminders 24h and 1h before appointments. Reduce no-shows dramatically.
VHC reports
Share vehicle health check reports with photos via WhatsApp. Customers see them instantly.
Invoice delivery
Send invoices via WhatsApp for instant delivery and faster payment.
Interactive responses
Customers can reply, confirm or ask questions directly. Two-way communication.
Professional templates
Pre-approved message templates ensure consistent, professional communication.
What's included
All included from £90/month • Unlimited users • 1 month free trial
Frequently asked questions
Does WhatsApp messaging cost extra?
WhatsApp messaging capability is included in all Torq'd plans. Standard WhatsApp Business API message costs apply per message sent, which are minimal.
Do customers need to opt in?
Yes. Customers opt in during the booking process or when added to your CRM. This ensures GDPR compliance and that customers want to receive your messages.
Can customers reply to messages?
Yes. WhatsApp messages are two-way. Customers can reply to confirmations, ask questions about their booking, or respond to health check findings.
What messages are automated?
Booking confirmations, appointment reminders (24h and 1h before), and job status updates can all be automated. You can also send manual messages for quotes and custom communication.
Ready to get started?
Join garages across the UK using Torq'd for a professional, efficient workshop experience.