1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve user experience.
2. How We Use Cookies
Torq'd uses cookies on both our marketing website and within the Torq'd application. The types of cookies we use and their purposes are detailed below.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service and cannot be disabled. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication session token | Session |
| sb-refresh-token | Token refresh for persistent login | 7 days |
| csrf-token | Cross-site request forgery protection | Session |
| cookie-consent | Records your cookie preferences | 12 months |
3.2 Functional Cookies
These cookies remember choices you make (such as language preferences or display settings) to provide a more personalised experience.
| Cookie | Purpose | Duration |
|---|---|---|
| theme-preference | Dark/light mode preference | 12 months |
| locale | Language/region preference | 12 months |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting anonymised information. They are only set when you have provided consent.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics visitor identification | 2 years |
| _ga_* | Google Analytics session tracking | 2 years |
3.4 Marketing Cookies
We do not currently use marketing or advertising cookies. If this changes in the future, this policy will be updated and consent will be obtained before any marketing cookies are set.
4. Third-Party Cookies
Some third-party services integrated into Torq'd may set their own cookies:
- Stripe — May set cookies for fraud detection during checkout.
- Google Analytics — Sets analytics cookies (only with your consent).
We do not control third-party cookies. Please refer to the respective third-party privacy policies for more information.
5. Cookie Consent
When you first visit our website, a cookie consent banner will be displayed. You can:
- Accept all cookies — Enables all cookie categories.
- Accept necessary only — Only essential cookies will be set.
- Manage preferences — Choose which categories to enable or disable.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
6. Managing Cookies in Your Browser
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are currently stored
- Delete individual or all cookies
- Block cookies from specific or all websites
- Set preferences for first-party vs. third-party cookies
Note that blocking essential cookies will prevent the Torq'd application from functioning correctly.
Browser cookie management guides:
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our use of cookies. The updated policy will be posted with a new effective date. Where changes are material, we will re-prompt for cookie consent.
8. Contact
For questions about our use of cookies, contact:
Torq'd Ltd
Email: privacy@torqd.uk